Monday, July 28, 2008

I have a sad, sad, sad little girl



Oh, how my heart breaks for my little teenage girl! She saved her baby-sitting money all summer long with visions of the new i-phone twinkling in her eyes. She literally counted down the days, minutes and seconds until the release for weeks. Now, to a thirteen year old in 2008, especially one with a head for money like her mamma (he he) $200 is doable. Little did we know the iphone is really $400 if your 2 year contract isn't quite up. (you were right Dad....) So what does an AT&T customer of over 5 years with a total of 5 lines on her account do? You know it! I called 'em up hoping that they would make an exception for such a great customer. I mean really, she'll qualify for the upgrade in just 5 little months...surely they can just hit a little button on their little computer and make this happen for me now, right? HA! Or to be more accurate – HA HA HA! Those {insert bad word here} would not budge. They blamed it all on apple, saying how apple had a very strict policy bla bla bla - but the issue is with the contract renewal date - an AT&T thing which has nothing to do with the phone! I mean really, all we wanted to do was SPEND SOME MONEY AT THEIR STORE!
{insert bad word again here} 

Alex is heartbroken but has not complained, which makes me even more upset that they won't help a mamma out. She's such a good kid, if they only knew her! Hmmmmmm...maybe I'll just start calling them every single day until they cave.

Thanks for letting me vent.


1 comments:

Kim said...

Are you kidding me?? Did you not just reach into the phone and schmack the crap out of somebody!?